Why Us

Travel Consultation

We are here to make holiday planning as easy as possible. We are happy to talk to you on the phone on our toll free number, (whatever your time zone), via email or even conference call with your clients should you prefer. Every agent and client is different so your detailed itinerary is completely bespoke and designed specifically for your clients. We can even white label documents with your logo to save you time.


The number of bespoke itineraries we have created for clients since we launched in 2013... No two are the same!

A picture of english stamps on letters
A picture of english stamps on letters

The rest of the trip was lovely, and I can't thank you enough for showing me around. I appreciated all the direction, and the pointers, and your advice came in quite handy for the rest of the time I spent in London.

Nancy, Agent FAM Trip

One Point of Contact

No call centre antics here, just one point of contact throughout the booking process. This same dedicated travel expert will also be the point of contact whilst your clients are enjoying their trip and is always just a phone call away.


the time we are available to speak to your clients when they are in the country

An image of red phone box with Big Ben in the background
An image of red phone box with Big Ben in the background

Thanks for being such a great host & guide for our stay in London. We gained a tremendous amount of knowledge about English history in only a short time - and your personal flair, wit & wisdom made our time in London FANTASTIC!

The Kristers

Welcome Pack on arrival

We send a comprehensive pack to your client's hotel, on their arrival. This includes any tickets for their stay, along with detailed dossiers - and a personal note from you if you wish! We also offer a concierge service and are happy to book simple theatre tickets, restaurants reservations or city transfers should your clients want us to do so.


of London Blue Badge Guides we meet before booking them for your clients

I want to take this opportunity to express my appreciation for and thanks to one of your employees, Susie Little. Susie is simply amazing! She really listens to my needs, possesses EXPERT knowledge of each destination, and is ALWAYS available no matter how busy things are.One of her best attributes is that she takes the time to find those "special touches" that make such a difference to the client experience.

US Travel Agent, Kim

Passionate, honest experts

After a lifetime of living and travelling in our destinations, we have developed a deep knowledge and formed relationships with the most impressive experts in their fields. We pride ourselves on being able to ask the right questions so that you can trust we get exactly what you're after.


The years of combined experience we have in creating tailored holidays

"You are fabulous! Phenomenal ideas - thank you a ton"

US Travel Agent, Jill

Financial Protection

We are part of a fully bonded tour operator so your money is always safe with us. We also have no hidden extras –as we don’t charge credit card or booking fees so there are never any extra surprises on confirmation.

ABTA - The Travel Association Atol

By booking through Original Travel you have the security of a financially protected holiday as offered by our ATOL licence (5922) and through our membership of ABTA (Y5632). Most of our flights and flight-inclusive holidays are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that the flights are listed correctly on it. Please see our booking conditions at www.originaltravel.co.uk for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. When you buy a holiday that does not include a flight, as a condition of our membership of ABTA, protection is also provided via a bond. Details of this protection for holidays that do not include a flight are set out in our booking conditions viewable at www.originaltravel.co.uk/terms-and-conditions.